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Free shipping as of £130 & returns

Customer service : info@simone-perele.co.uk

You have thirty* days after receiving your order to return your purchases. Items returned without a label, damaged, damaged or worn, can not be refunded or exchanged. *During the SALE, you have 14 days to return your products.

YOU NEED TO RETURN YOUR ITEMS?

Below are the steps to guide you

STEP 1

Go to «My account» in «My orders». Click on «Details » then «Return Order» to complete your return request.

If you have ordered as a guest click here

STEP 2

Once your return request has been validated, you will receive your pre-paid return label by e-mail.

STEP 3

Print thepre-paid return labeland tape it on your package containing the returned products and your invoice.

RETURN ON-SITE

Only a refund is possible

HOW TO RETURN THE PARCEL ?

1. Please print the return label. It is important to use this label to avoid any refund delays.

2. After printing, follow the return instructions on the label.

RETURN TO OUR WAREHOUSE

Your return package must contain the following:
1. Returned item(s)
2. The order confirmation email printed
3. The parcel
4. The return label printed, stuck on the package

CONDITIONS OF RETRACTION AND RETURN OF ARTICLE(S)

Return of article(s) : You have a maximum period of 30* days from receipt of your parcel to return the product(s).
All products must be returned in their original packaging and in perfect condition for resale, accompanied by the printed order confirmation email. *During the SALE, you have 14 days to return your products.

You shall send back the Products to :

Simone Perele UK Ltd
7 spice court, Ivory Square
Plantation wharf Battersea
SW11 3UE LONDON


Refund of article(s) : You will be refunded no later than fourteen (14) working days from the date of receipt of the product (s) at our warehouse. The refund is subject to a prior review of the condition of the product(s).

YOU HAVE A QUESTION ?

If you have any questions, do not hesitate to contact us:

By email to the following address: info@simone-perele.co.uk
Monday to Friday from 9AM to 5PM (closed on National Holidays).

You can enter your promotional code in the next step.

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